State Farm® Insurance Agent Windy Plank

"Thank you, December, for sharing your experience! I'm happy to hear that our team was able to assist you smoothly during your move. Your recommendation means a lot to us. If you need anything else, feel free to reach out anytime!"

"Thank you for your feedback. I’m sorry you were disappointed with your experience. To clarify, the policy in force was owned by an estate, and when ownership transferred to your family member, it was considered new business under State Farm underwriting guidelines. Because of the home’s coastal location, it had to go through a prequalification process. While these decisions are not made at the agency level, we did have plenty of time to help you secure coverage elsewhere — and I’m glad we were able to assist with that transition and ensure there was no lapse. I also appreciate your kind words about Terri—she’s a valued part of our team. Wishing you all the best moving forward."

"Thank you, Levaniel! I'm happy to hear that you found our staff courteous. We strive to provide exceptional service to everyone who walks through our doors. Let us know if there's anything else we can assist you with!"

"Thanks for the recommendation, Paul! We’re honored to be considered the top insurance agency and appreciate your trust in us. It means a lot to know you count on us for your insurance needs."

"Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration regarding the Drive Safe & Save discount and the changes to your billing. We completely understand how this situation can feel confusing, and we truly want to help resolve this for you. As we’ve explained, the discount is tied to the setup of the program, which tracks safe driving behavior. When the program isn’t fully activated, the discount unfortunately falls off, and billing adjusts to reflect that change. We want to ensure you’re able to consistently receive the savings you’re eligible for, so we’ve offered to assist you in setting up the program. You’re welcome to visit our office, and we’ll personally guide you through the process to ensure everything is activated correctly. Your billing is accurate based on the current setup of your account, but we understand how these adjustments can be frustrating. Our goal is always to make things as clear and seamless as possible for our customers, and we’re here to help every step of the way. Please don’t hesitate to reach out directly or visit us in the office so we can resolve this for you. "

"Thank you, Jason, for your wonderful feedback! I'm happy to know that you value our customer service and coverage options. It's great to hear that our team has been efficient and knowledgeable in assisting you. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help!"

"Thank you, Elidé, for your wonderful feedback! I'm happy to know that my dedication and commitment to providing exceptional service have made a positive impact. Your recommendation means a lot, and I'm here to assist with any of your insurance needs. Feel free to reach out anytime!"

"Thank you, Jimmy, for sharing your experience! I'm glad to know that you found our team's reaction time and follow-up impressive. We truly care about meeting your needs and are always here to assist with any questions or future needs. Your feedback means a lot to us!"

"John, thank you for your wonderful feedback! I'm truly happy to know that our assistance made a positive impact on Rainbow Packaging and its a pleasure sharing business with you. If you need any further support or have questions, feel free to reach out. We're here to help!"

"Jenny, thank you for your wonderful review! I'm happy to know that Ericka was able to assist you so effectively. It's great to hear that she could answer all your questions and simplify the process for you. We appreciate your kind words about our customer service. If you need any further assistance, don't hesitate to reach out!"

"Kris, we are happy to hear that Windy and our team could assist you promptly with your policy needs! Your satisfaction is our top priority, and we are grateful for your feedback! If there is any additional insurance questions that you have, please do not hesitate to contact us! Thank you! - Windy Plank - State Farm Insurance Agent, Charleston, SC"

"Megan, thank you for your wonderful review! I'm glad Ericka could assist your family so effectively. Her attention to detail and expertise are truly valuable to our team. We're grateful for your trust and are always here to help with any future questions or needs."

"Abbey, thank you for sharing your experience! I'm glad Erica was able to assist you with your insurance policy. It's wonderful to know you felt supported and informed throughout the process. We appreciate your trust in our agency and look forward to continuing to serve you!"

"Rachel, thank you for your wonderful review! We're so glad to hear that Ericka's exceptional customer service has made your experience with us so positive. Her ability to handle complex issues with ease and her calm demeanor are truly invaluable to our team. We appreciate your trust in us and look forward to continuing to assist you with any future needs."

"Charlie, thank you for your wonderful review! I'm happy to hear that Ericka was able to assist you so effectively. It's great to know you feel confident as a State Farm customer. If you ever need anything, don't hesitate to reach out. We're always here to help!"

"Cristina, thank you for your wonderful review! I'm glad Ericka could assist you so effectively and make the quoting process smooth. Her bubbly personality is indeed a great asset to our team. We appreciate your recommendation and are here for any future needs!"

"We appreciate you taking the time to share your thoughts, Holly! I'm glad to hear that Terri and the rest of our team made a positive impression on you. We strive to provide professional and dedicated service to meet all your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here for you!"

"Ally, thank you for your kind words! I'm glad to know that you found our team professional and kind during your visits. We always strive to provide excellent service, and your feedback means a lot to us. If you ever need anything else, don't hesitate to reach out!"

"Thank you for your wonderful review, Monica! We're happy Ericka could assist you with patience and professionalism. Your appreciation means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out."

"Harrison, thank you for your fantastic review! I'm happy to know our team could assist you efficiently via phone and text. Your satisfaction is our priority, and we're always here to help with any future needs. - Windy Plank - State Farm Insurance Agent, Charleston, SC"

"Belicia, thank you for your wonderful review! I'm glad to hear that Kelsey made your experience smooth and enjoyable. It's great that you found the best coverage and rate with us. We're happy to have earned your trust and look forward to assisting you with any future needs. - Windy Plank - State Farm Insurance Agent, Charleston, SC"

"Hi Alice! I'm so glad you had such a positive experience with our team! Your kind words about our customer support and care mean a lot to us. We're always here to help with any future needs or questions you might have. Thanks for sharing your experience! 😊❗️ - Windy Plank - State Farm Insurance Agent, Charleston, SC"

"Hey Kayla, thanks a bunch for the awesome review! We're so happy you had a top-notch experience with us!! - Windy Plank - State Farm Insurance Agent, Charleston, SC"

"Hey Jayln! Thanks so much for the awesome review! I'm really glad to hear that Justin was a big help during the process. Our team always strives to provide excellent service! If you need anything else, feel free to reach out anytime. - Windy Plank - State Farm Insurance Agent, Charleston, SC"