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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of COLLEEN CARR

COLLEEN CARR

December 22, 2025

5  out of  5
rating by COLLEEN CARR
"Awesome very prompt and excellent customer service. I"
We responded:
"Thank you so much, Colleen! ⭐ We’re happy to hear you received prompt service and great pricing for your homeowners and auto insurance We appreciate you trusting Windy Plank State Farm. "
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Aditya Patel

December 19, 2025

5  out of  5
rating by Aditya Patel
"Always very pleasure to work with this people."
We responded:
"Thank you for the great review! Our team is grateful for the opportunity to help with your insurance needs."
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Bill Wimer

December 18, 2025

5  out of  5
rating by Bill Wimer
"Very helpful and a pleasure to work with"
We responded:
"Thank you for the kind words and 5 stars! We appreciate the opportunity to help with your insurance needs Bill!!"
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Brantley James

December 17, 2025

5  out of  5
rating by Brantley James
"While I don’t live in South Carolina, I did need some advice about switching up plans on my insurance. I immediately went to Kelsey Phillips for advice. Not only is she very knowledgeable about different plans and making them suitable for someone who doesn’t even live in the same state, she brings a great energy and enthusiasm that makes any meeting with her a pleasurable experience."
We responded:
"Thank you so much, Brantley! We’re so glad Kelsey was able to help you navigate your insurance options, even from out of state. Her knowledge and positive energy truly make a difference, and we’re grateful you trusted her for guidance with your insurance coverage needs."
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Kaila Jordan

December 17, 2025

5  out of  5
rating by Kaila Jordan
"Kelsey was super knowledgeable and a joy to work with! Would recommend her to anyone!"
We responded:
"Thanks so much, Kaila! ⭐⭐⭐⭐⭐ Kelsey will love hearing this. She’s great at making insurance simple and stress-free. We truly appreciate your kind words and recommendation!"
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Jade Pruett

December 16, 2025

5  out of  5
rating by Jade Pruett
"Windy and Erin are the best! The entire Windy Plank team feels like family."
We responded:
"Thank you so much, Jade! ⭐⭐⭐⭐⭐ We truly appreciate your kind words and trust in Windy Plank State Farm. Erica and our entire team work hard to provide great value and a family-like experience while helping with homeowners insurance and auto insurance needs. We’re grateful to have you as part of our State Farm family and look forward to continuing to protect what matters most to you"
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Alex Hernandez

December 15, 2025

5  out of  5
rating by Alex Hernandez
"erika was very helpful over the phone helped me sort out a billing problem very soon great work"
We responded:
" Thank you, Alex! We appreciate your 5-star review. We’re so glad to hear that Ericka was able to help you quickly and get your billing issue sorted out over the phone. The Protected by Plank team at Windy Plank State Farm is always here to provide reliable service and support with your insurance needs. We truly appreciate your business!"
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Matthew Doszkocs

December 11, 2025

5  out of  5
rating by Matthew Doszkocs
"Windy and her team (Chelsea and Justin) have always been helpful, knowledgeable and easy to work with regarding my policy."
We responded:
"Matt, thank you so much for the five-star review! We’re glad to hear Kelsey was able to make everything with your policy easy and helpful. We truly appreciate you trusting our office with your insurance needs!"
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Tyler Haws

December 9, 2025

5  out of  5
rating by Tyler Haws
"Explained everything clearly and was very helpful!"
We responded:
"Thank you so much for the five-star review! We’re glad to hear everything was explained clearly and that our team was helpful. We truly appreciate you choosing Windy Plank State Farm!"
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Dirice Green

December 7, 2025

5  out of  5
rating by Dirice Green
"Quick and efficient service with no obstacles or complications.."
We responded:
"Thank you so much for the five-star review! We’re glad to hear your experience with us was quick, efficient, and complication-free. Our #ProtectedbyPlank team truly appreciates you taking the time to share your feedback!"
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kwhite013

December 5, 2025

5  out of  5
rating by kwhite013
"I was able to get auto and renter’s insurance all in the same day. Erica was incredibly helpful with explaining the different coverage options and finding the right premium that suited my needs."
We responded:
"Thank you for the great review! We’re so glad Ericka was able to help you get your auto insurance and renters insurance set up quickly and find the coverage that fit your needs. We appreciate you choosing Windy Plank State Farm!"
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Tyrell Commodore

November 6, 2025

5  out of  5
rating by Tyrell Commodore
"Erica was awesome! It's a pleasure dealing with yall for the past 6 years"
We responded:
"Thank you so much, Tyrell! We truly appreciate your loyalty and the kind words. Ericka will be thrilled to hear your feedback! It’s always a pleasure helping you with your insurance needs — thanks for being part of our State Farm family for the past 6 years!"
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Azim Hossain

October 29, 2025

5  out of  5
rating by Azim Hossain
"I am pleased to work with Windy Plank’s State Farm, and Erica Aguayo is the best. She helped me in every way, such as submitting claims, any special offers, and getting refunds as well. I had to cancel the car insurance as I moved to another country but still with them for my home insurance. I strongly recommend them."
We responded:
"Thank you for giving us a 5 STAR Google review! We’re thrilled to know you had a positive experience with us as your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joshua Sears

October 19, 2025

5  out of  5
rating by Joshua Sears
"Windy was honestly a lucky find. She helped me re evaluate my policies and made the right choice with the rise in costs these days to have peace of mind that i am covered. Thanks to her and Kelsey for setting up my policies."
We responded:
"Thank you so much for your kind words! I’m glad we found each other and that we could help you review your coverage and find peace of mind. It means a lot that you trust us to protect what matters most. Kelsey and I truly appreciate you being part of our State Farm family!"
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Jose Martinez

October 16, 2025

5  out of  5
rating by Jose Martinez
"Great job 👍👍👍👍"
We responded:
"Thank you, Jose! We're glad you had a great experience with us! 👍👍👍👍 - Windy Plank - State Farm Insurance Agent, Charleston, SC"
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Angela Lanza

October 15, 2025

5  out of  5
rating by Angela Lanza
"Great service…Wendy is fantastic…I will recommend her and State Farm to friends and family!!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear you had a great experience! Your trust and recommendation mean the world to our team. ❤️"
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Michael Trueworthy

October 13, 2025

5  out of  5
rating by Michael Trueworthy
"Windy was amazing every step of the way! She helped me get insurance on what is essentially a dream car for me. Thank you so much and I would recommend her and State Farm to everyone!"
We responded:
"Thank you so much for the wonderful review! I’m thrilled to hear that I could help you protect your dream car — that’s such an exciting milestone! It means a lot that you’d recommend my agency. Enjoy every mile in your new ride, and know I’m always here if you need anything"
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Kylee Stadts

October 8, 2025

5  out of  5
rating by Kylee Stadts
"Kelsey is exceptionally well-versed in all things insurance, and an excellent resource to have for all account questions and concerns. I ask to speak with her every time I call and she never fails to handle things efficiently."
We responded:
"Thank you so much for sharing this wonderful feedback! We couldn’t agree more — Kelsey is truly exceptional and such a valuable part of our team. We’re thrilled to know she’s been able to take great care of you and handle everything so efficiently. We appreciate your trust in our office and look forward to continuing to serve all your home and auto insurance needs!"
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Conner Morgan

October 7, 2025

5  out of  5
rating by Conner Morgan
"Erica was a pleasure to deal with!!"
We responded:
"We’re thankful for your feedback! Erica is an asset to our agency for sure. We appreciate your partnership."
Profile photo of Joy Moore

Joy Moore

October 1, 2025

5  out of  5
rating by Joy Moore
"Always very helpful"
We responded:
"Thank you so much for the compliment, we really work hard to provide exceptional service!!"
Profile photo of Alexander McAslan

Alexander McAslan

September 29, 2025

5  out of  5
rating by Alexander McAslan
"Windy Plank has been taking care of mine and my families insurance needs for several years. Not only vehicle but other types as well. Always very helpful and courteous and polite. For a moment I was out of work with a major transplant and battling cancer, Windy Plank and her team stepped up and helped me out to make sure we had not lapse in coverage so my family could come see me and help me heal without any insurance concerns. I will forever be grateful and recommend the Windy Plank office!! Absolutely love this agency office!!"
We responded:
"Thank you so much for sharing your kind words and for trusting us with your family’s insurance needs over the years. We are truly honored to have been able to support you during such a difficult time in your life. Knowing that we could provide peace of mind so you could focus on healing means the world to our team. Your recommendation and loyalty mean so much to us—we’re grateful to have you as part of our State Farm family. 💙"
Profile photo of Mark Moody

Mark Moody

September 26, 2025

5  out of  5
rating by Mark Moody
"Windy Plank and her agents have been beyond professional and accommodating in my pursuit of a competitive rate from my current insurance carrier! I would definitely recommend them in the future!"
We responded:
"We’re thankful for your feedback and 5 STARS! We earned your STARS, now we hope to earn your business Mark:)"
Profile photo of Timothy Shadowens

Timothy Shadowens

September 12, 2025

5  out of  5
rating by Timothy Shadowens
"Windy was very knowledgeable and explained auto, home, and life insurance to me. She made me realize my greatest assets need to be protected. Overall, Windy Plank State Farm is the best insurance agency I have had. Shannon was kind and courteous and made me feel confident insuring my assets with Windy Plank State Farm!"
We responded:
"We appreciate your 5-star review Tim!!! We are delighted to know you had a great experience with our office helping you insuring your home, auto and life insurance. Properly protecting your assets is our passion! "
Profile photo of Connie Bruce

Connie Bruce

September 5, 2025

5  out of  5
rating by Connie Bruce
"I want to thank the staff for helping me choose a life insurance policy. They were knowledgeable and friendly. They answered all of my questions. And the correspondence keeps me up-to-date on my policy."
We responded:
"It is our pleasure to help you find the right life insurance plan that suits you best! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks Connie!"
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Michael Roper

August 6, 2025

5  out of  5
rating by Michael Roper
"Agent was helpful and professional"
We responded:
"5 Stars! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service the #ProtectedbyPlank team provides. If you ever have any questions or need assistance, we’re here to help! "